Shipping Policy

Orders will be processed within 4-6 business days and shipped by your choice of shipping method. Once your order has been shipped, you will receive a tracking number. We are currently shipping out orders on a rolling basis. Because of high demand, slower than usual production due to COVID-19 fulfillment could take up to 7-10 business days!

Lost or Stolen Packages

Heatless Hair is not responsible for lost or stolen packages that are confirmed to be delivered to the shipping address provided for the order. Heatless Hair is not responsible for orders that are delivered incorrectly or lost due to incorrect shipping information being provided at checkout. Please confirm your shipping address before finalizing checkout. If you receive a confirmation email with an address that needs to be updated please contact us as soon as possible to make any changes. Once an order has shipped we cannot make any changes to your shipping address. We cannot refund shipping costs for shipments that are returned to us due to an error in the address provided & returned shipments may be subject to a restocking fee.

Returns and Exchanges

DUE TO COVID-19 WE ARE UNABLE TO ACCEPT ANY RETURNS OR EXCHANGES.